At Zwikel INC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when visiting or making a purchase through our website.
1. Information We Collect
We may collect the following categories of information when you interact with our website:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction details
Technical Information
- IP address
- Browser type and device information
- Operating system
- Website usage data
- Cookies and similar tracking technologies
We collect information that you voluntarily provide during checkout, account interactions, customer service communications, and other website activities.
2. How We Use Your Information
Zwikel INC uses collected information for legitimate business and operational purposes, including:
- Processing and fulfilling customer orders.
- Managing payments and transaction records.
- Arranging shipping and delivery.
- Responding to questions and customer support requests.
- Sending order confirmations and important service updates.
- Maintaining website functionality and security.
- Detecting fraudulent, unauthorized, or suspicious activities.
- Improving our website, services, and shopping experience.
- Meeting applicable legal and regulatory obligations.
3. Payment Information
Payments submitted through our website are processed by third-party payment service providers.
We do not directly store or retain complete payment card numbers or security codes on our servers. Payment providers may collect and process payment information in accordance with their own privacy policies and security practices.
Payment-related information may be used to authorize transactions, prevent fraud, and complete purchases.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, and comparable technologies to support essential website functions and understand visitor interactions.
These technologies may help us:
- Remember shopping cart contents and preferences.
- Maintain website security.
- Understand website traffic and performance.
- Improve navigation and functionality.
You can manage or disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.
5. Sharing of Personal Information
We do not sell customers’ personal information in exchange for money.
We may share relevant information with trusted third parties when necessary to operate our business, including:
- Payment Processors: To securely process transactions.
- Shipping Providers: To deliver purchased orders.
- Website Service Providers: To maintain hosting, technical infrastructure, and website functionality.
- Analytics Providers: To understand website performance and visitor activity.
- Legal Authorities: When disclosure is required by applicable law or necessary to protect our legal rights.
Third-party service providers are expected to handle personal information in accordance with applicable privacy and security requirements.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Although we work to safeguard your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer service, accounting, legal compliance, and dispute resolution.
When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable legal requirements.
8. Your Privacy Rights
Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information, including:
- Requesting access to personal information we maintain about you.
- Requesting corrections to inaccurate information.
- Requesting deletion of eligible personal information.
- Obtaining a copy of certain personal information.
- Opting out of certain types of data processing where applicable.
- Not receiving discriminatory treatment for exercising your privacy rights.
To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information directly from children under 13.
If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
10. Third-Party Websites
Our website may contain links to external websites or third-party services. These websites operate independently and may maintain their own privacy policies.
Zwikel INC is not responsible for the privacy practices, content, or security of external websites. We encourage visitors to review the applicable policies before sharing personal information.
11. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our business practices, website operations, or applicable legal requirements.
Any updated version will be published on this page. We encourage visitors to review this policy periodically to remain informed about how their information is handled.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Email:
nicholas@zwikel.shop
support@zwikel.shop
Phone:
747-799-4579
We appreciate your trust and are committed to handling your personal information responsibly.